Booking Terms & Conditions
These Terms & Conditions apply to all tours, experiences, and activities organized by Negevwinetours brand of Tlalim Online Ltd, or to tours where Negevwinetours brand of Tlalim Online Ltd acts as an agent for another organization.
By booking or participating in a tour or activity, the Client agrees to the following Terms & Conditions.
- Definitions
The person or persons making a reservation are referred to as the Client.
These Terms & Conditions constitute a binding agreement between the Client and Negevwinetours brand of Tlalim Online Ltd.
- Acceptance of Terms
By completing a booking via the website, email, telephone, or other communication channel, the Client confirms that they:
- have read these Terms & Conditions
- understand them
- agree to be bound by them.
For bookings involving minors, a parent or legal guardian must accept these Terms on their behalf.
- VAT Policy
According to Israeli tax law:
- Tourists entering Israel on a B2 tourist visa are exempt from VAT.
- Israeli citizens or individuals holding other visas (e.g., student, work visa) must pay 18% VAT, which will be added to the tour price.
- Payment Terms
All prices are listed in Israeli Shekels (ILS).
Prices displayed in other currencies are for reference only, as exchange rates fluctuate.
A booking is confirmed once:
- payment has been received
- confirmation has been issued by Negevwinetours brand of Tlalim Online Ltd.
Payments may be made via:
- credit card
- PayPal
- bank transfer
- other methods approved by the company.
- Private Tours
Private tours are tours reserved exclusively for the Client and their selected participants.
Customized itineraries may require a written quotation provided by Negevwinetours brand of Tlalim Online Ltd.
Quotes are confirmed only in writing via email.
Deposits or full payment may be required to secure the reservation.
- Discounts and Promotions
Promotional offers, discounts, or promo codes:
- are valid only at the time of booking
- cannot be applied retroactively
- may not apply to bookings made through third-party agents unless otherwise agreed.
- Cancellation by the Client
All cancellations must be submitted in writing via email.
Day Tours
Free cancellation up to 24 hours before departure.
Multi-Day Tours
Free cancellation up to 7 days before departure.
Private or Customized Tours
Free cancellation up to 14 days before departure.
Rescheduling may be possible subject to availability.
- Cancellation by NegevWineTours
Negevwinetours brand of Tlalim Online Ltd reserves the right to cancel a tour due to:
- insufficient participant numbers
- operational constraints
- safety considerations
- force majeure events.
In such cases, Clients may choose between:
- a full refund, or
- transfer to another available tour.
- Force Majeure
Negevwinetours brand of Tlalim Online Ltd shall not be liable for delays or changes caused by events beyond its control, including but not limited to:
- war or security incidents
- political unrest
- strikes
- natural disasters
- extreme weather
- transportation disruptions
- government regulations.
Any expenses incurred by the Client as a result of such circumstances remain the responsibility of the Client.
- Travel Documents
Clients are responsible for ensuring they possess:
- a valid passport
- required visas
- travel insurance
- necessary vaccinations.
Negevwinetours brand of Tlalim Online Ltd cannot be held responsible for entry refusal by border authorities.
- Health & Personal Responsibility
Clients must ensure they are physically and medically fit to participate in tours.
Participants are responsible for:
- personal travel insurance
- managing dietary restrictions or allergies
- informing the company of any medical conditions.
Negevwinetours brand of Tlalim Online Ltd cannot guarantee allergen-free environments.
- Accessibility
Some tours may involve:
- walking
- hiking
- uneven terrain
- locations without full accessibility.
Clients with mobility limitations should contact the company before booking to verify suitability.
- Limitation of Liability
Participation in tours organized by Negevwinetours brand of Tlalim Online Ltd is undertaken at the Client’s own risk.
While reasonable precautions are taken, the company cannot be held liable for:
- injury, illness, or death
- loss or damage of personal belongings
- delays caused by third-party providers
- disruptions caused by political or security developments.
Clients agree to indemnify and hold harmless Negevwinetours brand of Tlalim Online Ltd, its employees, partners, and representatives from claims arising from participation in tours.
- Conduct During Tours
Participants must follow instructions from:
- tour guides
- local authorities
- tour operators.
Clients behaving in a disruptive, unsafe, or illegal manner may be removed from the tour without refund.
- Photography & Media Consent
During tours, photographs and videos may be taken for promotional purposes.
By participating, Clients grant Negevwinetours brand of Tlalim Online Ltd permission to use such images for:
- website content
- social media
- promotional materials
- marketing campaigns.
Clients who prefer not to appear in photographs should inform the tour guide at the beginning of the tour.
- Wine Tasting & Alcohol Responsibility
Some tours include wine tastings or the consumption of alcoholic beverages.
Clients confirm that they:
- are of legal drinking age
- will consume alcohol responsibly.
Negevwinetours brand of Tlalim Online Ltd cannot be held responsible for consequences arising from excessive alcohol consumption.
Participants who appear intoxicated or behave inappropriately may be refused further alcohol service or removed from the tour.
- Winery & Agricultural Visit Disclaimer
Tours may include visits to:
- wineries
- vineyards
- agricultural farms
- rural environments.
Such locations may include:
- uneven terrain
- agricultural equipment
- production areas
- outdoor conditions.
Clients acknowledge these environments carry inherent risks and agree to exercise reasonable care and caution.
Negevwinetours brand of Tlalim Online Ltd cannot be held liable for injuries resulting from normal conditions associated with agricultural or winery environments.
- Privacy
Personal information collected during booking will only be used for purposes related to the organization of the tour.
Information may be shared with:
- guides
- transportation providers
- service partners
when necessary for the operation of the tour.
Personal data will not be shared with third parties for unrelated purposes.
- Governing Law
These Terms & Conditions are governed by the laws of the State of Israel.
Any disputes shall be subject to the exclusive jurisdiction of the Israeli courts.
- Entire Agreement
These Terms & Conditions constitute the entire agreement between the Client and Negevwinetours brand of Tlalim Online Ltd and supersede any prior communications.